Technical Guidance & Consulting

Needs Analysis, Business Process Review, & RFP Creation for Local Government & Authorities, Courts, Jails, and Schools – As industry experts, our job is to gain an understanding of the as-is day to day business processes and define the requirements necessary to meet the goals and objectives of our customers through best practices and toolset recommendations. We can handle the entire work flow from needs analysis through go live implementation. Or you can hire us to start in the middle of a project.

Vendor Selection  & Contract Negotiation Assistance –  In today’s world of shrinking municipal staffs and shrinking budgets, many communities do not have the resource to analyze needs, create an RFP and run the selection process all the way through contract negotiations.  Our role is to provide these services as an independent, unbiased consultant. For courts, we have extensive experience helping to oversee the court case management systems including needs analysis, RFP creation, selection of vendors, and project implementation.

Project Management and Post Go-Live for Solution Implementation – Implementing an ERP or case management solution is one of the most important, and time-consuming projects local government or courts will face.  On average, for every hour the ERP vendor provides to manage, implement, and train on the new solution, the customer is required to commit four hours.  Coupled with your employees’ day jobs, this is a daunting task.  Many communities and authorities have decided to outsource these administrative tasks to enable their employees to remain more productive.

Reach us at 734.276.8878.

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